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Refund & Cancellation Policy

 

Refund & Cancellation Policy

If for any reason you are unhappy with your purchase within 30 days of the date you received the item, we will issue a full refund for the price you paid for the item. To return a faulty item, please enclose a letter giving the reason for return, secure the package and return to the address below.

Florists Review Media Group, LLC
6679 Duck Pond Lane, Sarasota, FL 34240

For security we suggest you use a recorded delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or if the item is damaged.

Note: in the event of Florists Review Media Group, LLC sending you a replacement for a damaged, defective or incorrect item, you must return the original item to Florists Review Media Group, LLC within 30 days of our e-mail confirming the issue of the replacement item. Ownership of the original item reverts to Florists Review Media Group, LLC . Provided you return this item to us within the 30 days, you will have nothing more to pay. If you do not return the original item to us by the end of the 30 days period, we reserve the right to charge an amount equal to the price of your original order to the payment card you used for the order, as compensation for our loss.

When you send your item back to us, we’ll process the returned item then notify you via e-mail of your refund. You can expect a refund in the same form of payment originally used for purchase within three weeks of our receiving your return.

If you are returning an item because of an error on our part or because it is damaged or defective, we will be happy to refund the delivery charges incurred in sending the item to you and we’ll reimburse your costs in returning it to us.

If there has been no error on our part, we will refund only the cost of the item. We will not refund the cost of delivery or other services provided to you in connection with your purchase.

Delivery Policy

Subscription Delivery will start within 6-8 weeks after a subscription is purchased.

Subscribers may check the status of their order by calling 786-735-0206 or email us at mail@floristsreview.com.

If you experience delivery delays or other difficulties, or if you would like to change your address or other delivery information, please call 786-735-0206 or send us an email at mail@floristsreview.com

Subscription Refunds

If at any time you wish to cancel a subscription, your refund will be for the unused portion of that subscription based on the issue cover price, plus postage and packaging costs. Please call us at 786-735-0206  or send us an email at mail@floristsreview.com and explain that you would like to cancel your subscription. We will calculate the amount due to you and issue a refund.

 

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