fbpx
Advertisement

The First British Voice Commerce Retailer is Selling Flowers Through Alexa

The First British Voice Commerce Retailer is Selling Flowers Through Alexa

Flower delivery company Interflora has launched the first voice commerce Alexa skill in the United Kingdom. The skill allows people to buy and send flowers through the voice assistant, using Amazon Pay to conduct transactions by voice. Flowery Voices The Interflora skill is accessible on all Alexa-enabled devices. Once they ask Alexa to open the voice app, customers can pick from a list of bouquets and arrange to have them delivered by one of the 1,200 florist partners whenever they choose. The voice app makes recommendations for potential bouquets as well, using the timing of the delivery and the occasion to make a shortlist. Users can state their preferences for color and species of flowers to help the voice app design their bouquet as well. If the skill is used on a smart display like the Echo Show, the user can see what the bouquet will look like on the screen. Interflora’s skill can also suggest a good message for the attached card or transcribe a dictated message from the purchaser to put into the card. The Interflora skill also offers suggestions and ideas for caring for plants and flowers upon request. “As market leaders we’re delighted to be first to market in the UK with such great technology, alongside Amazon,” Interflora head of ecommerce Jim Clark said in a statement. “Our passion lies in connecting people and helping them to share a moment or emotion with someone special. To make that possible with just your voice feels really exciting. People lead such busy lives so we have developed our skill with our customers in mind, making it as quick and easy as possible to order flowers. It feels like a natural step for us to be there when it’s convenient for people.” Voice Commerce Blossoms Interflora’s spot as […]

About The Author

Subscribe
MELROSE

Categories

creative candles

florists' review

For all the latest industry news, contest announcements, new product introductions and much more join our weekly newsletter club.

Your information is safe with us! We do not sell or trade our customer’s data with third parties.